Author Archives: emmanuelle

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Behind the scenes

 
YEAR 2021

EXPLORE

Behind the scenes

 
YEAR 2021

EXPLORE

Behind the scenes

 
YEAR 2021

TAN TIPS

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MAKE THE MOST OF YOUR TAN…

Tip 1 – Exfoliate before your spray tan 

Start by exfoliating your skin with an oil free body scrub, paying particular attention to dry areas such as elbows and knees. Why oil free? Residue from oily products create a barrier on the surface of the skin preventing the most flawless results. This will help reveal the fresh skin cells beneath, which will form the smooth base that your spray tan will stick to. The fresher your skin cells, the longer the life of your tan.

Tip 2 – Hair Removal 24 hours prior

Any hair removal should be carried out 24 hours prior to tanning. If you don’t remove unwanted hair, your tanning solution will cling to your hair shafts, creating a dotty and uneven finish.

Tip 3 – Avoid Moisturiser, Lotion, Makeup and Deodorant 

For best results, do not apply makeup or lotion to your skin before tanning as this acts as a barrier between your skin and the tanning solution causing a less effective tanning session. Avoid perfumes and deodorant on the day of your tan because some of the chemicals found in these products can prevent fake tan from adhering to the skin smoothly. 

Tip 5 – Outfit

Your outfit is an important choice to make before your spray tan as it is most likely to stain. Choose something loose to avoid it rubbing off on your tan and preferably dark clothing so any obvious tan marks are not seen. We suggest wearing long sleeves to bed also to avoid staining your bed sheets too.

Tip 6 – Your first shower

It is recommended to have your first shower 8-12 hours after to allow the spray tan to settle on the skin and be more effective.

After this you should only use oil free moisturisers to keep your tan for longer. We can advise you on any aftercare at your salon appointment.

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Behind the scenes

 
YEAR 2021

FEEDBACK

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FEEDBACK

Thank you for all of the wonderful words this month. We will be sharing your testimonials every month with our team. Please email [email protected] with any feedback about your salon experience.

P.B – The Old Hall

I have been going to this salon for over 3 years now and I always come out smiling. I always recommend my friends and family to go to sally Montague and you get the same quality treatment across all salons. During lockdown they had all the precautions in place to make me feel safe as I was a vulnerable customer being pregnant. They explained over the phone and before I sat down of how they have made the salon to be safe and secure, according to the government guidelines. Highly recommend this salon to anyone. The staff are very friendly and make you feel welcomed.

K.S – Old Hall & Sadler Gate

The old hall and saddler Gate shops give such an amazing experience. Beautiful decor and friendly staff. Always feel treated like a queen when I walk out of there. The app is very easy to use to make appointments.

J.S – David Lloyd

Always pleasant and professional staff. Products ALL excellent quality. Every time I go great hair results. Highly recommend. Can’t wait for my next appointment🩰

L.G Belper

So wonderful being back at the Belper salon on Friday . Seeing Megan’s smiling excited face eager to see if all my colour had finally grown out since my last visit was pure joy . We are now at the styling stage .. . Love my natural grey hair – and with Megan’s wonderful talent it both looks & feels better than ever . She is a superstar ⭐️⭐️⭐️

M.R – Duffield

Always a friendly, relaxing and professional experience. You know you’re getting a great treatment and always leave loving my new colour and cut 🙂

J.B – Ashbourne

Always a pleasure to go to Sally Montague in Ashbourne. The Salon is always immaculate, well prepared and hospitable. The services and value for money are excellent and you always feel valued as a client. Thank you everyone at the Ashbourne Salon, can’t wait to come again.

M.B – Old Hall 

Such an amazing salon! Helped me to get over my fear of hairdressers as they all listen to exactly what you want and do accordingly! Wouldn’t go anywhere else

F.M – Old Hall

Would very much recommend this salon. My stylist was friendly, professional, knowledgeable and did an amazing job! The salon was immaculately clean and modern, a lovely place to relax and have a pamper!

M.H – Sadler Gate

Friendly professional and welcoming team always

Kym – Ashbourne 

Brilliant hairdressers. Can’t fault them. All the staff are highly professional and can’t do enough to make your experience a good one. The hairdressers are great at advising you what styles/colours will suit. I had a complete colour and style change- advised by my hairdresser and everyone says they never seen my hair look so good. Also they have really helped me transform the condition of my hair which had gotten very dry and wasn’t growing well. Following my hairdressers advise and some great treatments at the salon it’s now looking in lovely condition, I’m so pleased. I think the prices are very fair for the salon experience and hair outcome. They are always very helping arranging convenient appointment times too.

J.D – David Lloyd

Had express pedicure plus eyebrow shape and tint, and eyelash tint …by Jade. Very professional and friendly service. Checked that I was happy and comfortable during the treatments. A very.pleasant and relaxing experience

A.W – Duffield

Fantastic cut colour and treatment from Zoe. What an amazing talent in an intimate setting. Great salon. See you soon. 

C.P – Belper

I’ve been coming to sally Montague hair group in Belper for over 15 years. Always a warm welcome on arrival and I always walk out a happy customer. The whole team is amazing. Zoe my hairdresser is highly recommended and she always does a perfect job.

N.S.J – Ashbourne
I just wanted to send an email, because I believe not enough people take the time to compliment when it’s due, to say how impressed I was by both Bonnie and Elouise when I had a hero treatment on Friday. Feeling a bit anxious in this crazy world, I was a bit nervous but I felt so happy after my visit. The lady on reception (Bonnie) was warm, welcoming, kind and helpful both before and after my treatment and Elouise really put me at ease and my treatment was amazing. I know it’s their jobs but it felt like they genuinely enjoy what they do and it really made a difference. Couldn’t have rated my visit more highly so thank you!

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Behind the scenes

 
YEAR 2021

CARE BUNDLE

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NEW: CARE BUNDLE

Is it time to refresh your hair and skin care routine? You can now take advantage of our ‘Care Bundle’ so that you can save on all of the luxury hair and skin care brands that we offer. This is an exclusive in-salon only promotion which we are running until the end of May. 

Simply purchase multiple items and receive a discount – any brand, any type.

Gifts with purchase are still available but you cannot combine the Care Bundle with any other promotion. Please ask in salon for your personalised hair or skin care prescription, tailored to your current needs. 

Here is a list of the hair and skin care brands that we carry…

L’Oreal Professionnel Paris

Kerastase

Shu Uemura

Viviscal Professional

AVEDA (Ashbourne only)

Available at Ashbourne, Belper, The Old Hall and David Lloyd…

ESPA

HD BROWS

Nouveau Lashes

Vita Liberata

OPI

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Behind the scenes

 
YEAR 2021

SALON SAFETY

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SALON SAFETY

In July 2020, we added a temporary ‘Safety Levy’ which is added to every persons visit to contribute towards the extra costs to the business as a result of Coronavirus. 

The standard cost is £5 per visit. The safety levy is stated on every booking confirmation.

There is a reduced amount of £2 per visit for all children’s appointments, express mens wet cut services and beauty treatments under £20.

We are hoping to be able to remove this levy in Summer 2021 or when the government guidance changes.

The amount charged is a contribution towards the extra costs which are currently incurred by the business and include 20% VAT.

Below is an example of the extra costs incurred:

Extra time allowed for all services 

Added team members including Front of House and more support staff in every salon, including for extra business opening hours.

Reduced capacity of clients in each salon

PPE including but not limited to:

Disposable Masks

Safety Visors

Gloves (the price of which has increased multiple times in the past year)

Disposable hair towels

Disposable spa towels 

Increased laundering and costs of gowns and other single use items

Hand sanitiser 

Additional cleaning materials

Single use manicure and pedicure packs

We have tried to ensure that your salon visits are as safe as possible and have been pleased by the positive comments about the procedures that we have in place.

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Behind the scenes

 
YEAR 2021

TESTING

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ALLERGY ALERT TESTING

Throughout lockdown we have been reviewing safety practices in all areas of the salons and have been adhering to all updated government , manufacturer and industry advice from the National Hair & Beauty Federation.

We have therefore taken the decision that everyone who is booking in for hair colour, LVL Lashes, HD Brows, eyelash or eyebrow tinting will require a new Allergy Alert Test. This is where a small amount of colour is applied behind the ear or in the elbow area to test if you are allergic to any of the ingredients in the colourant, this must take place at least 48 hours before any service takes place. 

Here are some of the key reasons why we are performing the tests:

1. Having a Covid-19 vaccine is classed as a change in medical history

2. A positive Covid-19 test is classed as a change in medical histor

3. A change in medical history requires a patch test to be carried out

4. The use of home colour/tinting kits can contribute to increased sensitivity towards PPD

5. Many people have experienced more severe reactions in the past year and we would hate for anyone to have a severe hair colour or tint reaction. 

6. Allergic reactions can be devastating and the severity cannot be overlooked. We are doing everything in our power to prevent allergic reactions by testing everyone again.

When we book your appointment, we will also book a time for you to have an Allergy Alert test. This can take place at any of our salons and will take around five minutes. The reason that we are trying to book these appointments is so that we do not have too many people arriving at once and therefore the process for you will be more efficient. 

Following your Allergy Alert test, you will be able to have colour or tinting services in the next six months. At each of your colour appointments we will ask you some simple questions to check that your medical history hasn’t changed since your last appointment.

We are trying to make Allergy Alert Test as simple and straightforward as possible. You may have seen that all salons across the UK are also performing renewed patch tests and we hope that by carrying out the tests we will prevent any severe reactions.

Allergy Alert Testing: What happens? 

  • A cotton bud will be used to apply a small amount of the appropriate colourant behind your ear
  • Please leave this on for 48 hours before washing off. You shouldn’t even notice it’s there, there may be a tiny dot of product residue visible but no marks or redness if your test is normal. 
  • If you have any signs of reaction, wash it off immediately with cold water. Please do contact us if this is the case by calling 01332 974 959.
  • If you show no signs of reaction to the colourant then we will be able to carry out your service in salon.

What happens if I am allergic to any ingredients and we carried out the service?

Your symptoms could range from mild to serious. Symptoms may occur immediately or take up to 48 hours to manifest.

Colourant allergy symptoms include:

  • Stinging or burning sensation on the scalp, face, or neck. Listers or welts, itching or swelling of the scalp and face. Swollen eyelids, lips, hands, or feet or an angry, red rash anywhere on the body.

Occasionally, a colourant allergy will cause anaphylaxis to occur. This rare reaction is a medical emergency and can be fatal, you must call 999 if you experience any of the following symptoms of anaphylaxis:

  • Skin reactions such as stinging, burning, swelling, and rashes, swelling of the throat and tongue, trouble breathing, fainting, nausea and vomiting.

Useful Links…

NHS Guide to colour reactions…

https://www.nhs.uk/conditions/hair-dye-reactions/

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Behind the scenes

 
YEAR 2021

LISTEN HERE

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‘Lockdown Locks’ Podcast…

Both seanhanna Salons based in London and Cambridge and Sally Montague Hair Group in Derbyshire share many similarities in their businesses, despite being located in different parts of the country.In this episode Sean Hanna invites brand manager for Sally Montague Hair Group, Emmanuelle Montague-Sayers, to discuss how the two businesses are dealing with pandemic and how they plan to return after lockdown.

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Behind the scenes

 
YEAR 2021

REOPENING

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REOPENING OUR SALON GROUP

We have learnt a lot from the past two lockdowns, in July we answered over 3000 calls in just a few days and so this time we are planning further in advance so that you are not waiting on the phone for long periods of time.

This waiting list is for all salons in our group and all services, online booking has now been paused until the weekend before we reopen.

If you had an appointment during lockdown, we will be in touch with you first. Currently all phone lines and salons are completely closed.

If you have paid a deposit, this amount will be on your account and can be used against your next appointment or purchase. This deposit will not expire.

If you have a gift voucher, this will be extended until December 1st 2021.

KEY DATES

March 29th, 30th & 31st
Our Booking Office will open to contact everyone who has missed an appointment since 30/12/20.

April 6th, 7th, 8th, 9th
We will contact everyone on the Reservation List. You can still join this list which is the quickest way of making an appointment.

April 10th
Online booking will open.

April 12th
All salons will reopen at 9am. Further details will be shared nearer the big day!

Thank you for your continued support which is much appreciated

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Behind the scenes

 
YEAR 2021

OUR NEW STORE

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OUR NEW ONLINE STORE

In 2020 we started to build an online store where you could buy a selection of hair and skin care from our favourite salon brands.

The store is operate from this website and includes over 50 of the most wanted products, as well as special packages.

Hosting the store separately means that we can offer free delivery over £50 and easier payment options such as Paypal and Apple Pay.

We have been really pleased with how the shop is working so far and would like to thank everyone for supporting us and shopping locally.

You can find the online store here…

https://sallymontaguestore.co.uk